Product Specific Training Design
Practical, defensible product training aligned to FSCA Board Notice 194 of 2017.
FSCA Board Notice 194 of 2017 requires product providers and financial services providers to ensure that representatives and key individuals receive appropriate product-specific training before advising or selling financial products.
We support organisations with the design and development of product-specific training aligned to BN194, ensuring that training is accurate, relevant, and practically understood, not just documented.
How we support
-
Design and development of BN194-aligned product specific training
-
Structuring content around product features, risks and suitability
-
Delivery via facilitator-led sessions, eLearning or blended formats
-
Optional BN194 content mapping to support governance and audit readiness
Who this is for
This service is suited to:
-
Product providers required to implement BN194-aligned product specific training
-
FSPs offering complex or specialised products
-
Compliance and risk teams seeking defensible, well-structured training
-
Organisations without in-house capacity to design BN194-aligned product training
What this service does not replace
While we support the design and structure of BN194-aligned product training, product providers remain responsible for the accuracy and approval of product information. We work closely with subject matter experts to ensure training content reflects approved product details and regulatory expectations.
Effective product specific training sits at the intersection of regulatory clarity, professional judgement and organisational culture. Our approach recognises that well-designed training supports not only compliance outcomes, but better decision-making across the organisation.